Each month when you open that dreaded envelope or billing e-mail from your cell phone provider, do you let out a defeated sigh? Does it make you wonder yet again how to reduce your cell phone bill? Don’t worry, Twigby is here to help! Twigby provides affordable cell phone service using two of the largest nationwide networks. The best part is, you get to create your own plans based on your needs. Our number one focus at Twigby is YOU—the customer. Our decisions are made based on how we can best meet the needs and wants of the value-seeking shopper. Continue reading “How To Reduce Your Cell Phone Bill By Switching To Twigby”
If we had to sum up this entire blog post into one word to answer this question, the word would be YES! We are going to show you how easy it is to transfer your family’s phone numbers to Twigby. You can transfer your phone number to Twigby thanks to Wireless Local Number Portability. That is quite the mouthful, so we’ll call it WLNP for short. Continue reading “Can I Transfer My Phone Number to Twigby?”
Shopping for a new phone can be a daunting task that leaves many cell phone users feeling defeated, ready to give up, and willing just keep their old phone. There are so many factors to consider. Smartphone or feature phone? iPhone or Android? QWERTY keyboard or touchpad? Or there are also phones with no keys at all—just the touchscreen. You also consider the size of the screen, desired camera resolution…the list goes on and on. One of the most important questions many people don’t know to ask themselves is, “Should I consider certified pre-owned phones?”
Shopping for more affordable cell phone service can be a challenging task. Will you get good coverage at the places you frequent most, the phone choices you want or even a plan that matches your needs? With so many cell phone providers to choose from, it helps to remember a few very important things when researching new service. To help make your shopping experience as informative and painless as possible, we’ve created this checklist for you to use when comparing available options from different cell phone providers.
At Twigby, we have a short, but meaningful belief when it comes to taking care of our customers:
“Customer service is our first and second priority.”
With this belief in mind, we head into each day with the desire to make sure our customers are as happy as they can be with their Twigby service, and to also make sure that anyone visiting the Twigby website or thinking about making the switch to Twigby is treated just like they would be If they were already a customer.
At Twigby, we tend to do things differently. Not because we go out of our way to be different, but because we’ve been built on the idea that there are many missing pieces in making cell phone service the best it can be. And, we want to include these pieces to make our cell phone service as customer-friendly and intuitive as possible. That’s why we offer no contract cell phone plans with absolutely free overage protection, giving our customers more peace of mind knowing that they have the option to never be charged more than their initial plan selection. Surprises can be great, but surprises on your cell phone bill-not so much. Read on to see how Twigby is eliminating overage charges.