At Twigby, we have a short, but meaningful belief when it comes to taking care of our customers:
“Customer service is our first and second priority.”
With this belief in mind, we head into each day with the desire to make sure our customers are as happy as they can be with their Twigby service, and to also make sure that anyone visiting the Twigby website or thinking about making the switch to Twigby is treated just like they would be If they were already a customer.
Continue reading “Twigby Reviews: Here’s What Our Customers Are Saying About Our Support & Service”
At Twigby, we tend to do things differently. Not because we go out of our way to be different, but because we’ve been built on the idea that there are many missing pieces in making cell phone service the best it can be. And, we want to include these pieces to make our cell phone service as customer-friendly and intuitive as possible. That’s why we offer no contract cell phone plans with absolutely free overage protection, giving our customers more peace of mind knowing that they have the option to never be charged more than their initial plan selection. Surprises can be great, but surprises on your cell phone bill-not so much. Read on to see how Twigby is eliminating overage charges.
Continue reading “No Contract Cell Phone Plans Including Free Overage Protection – Only At Twigby”
Saving more money each month is a goal shared among many Americans. With costs continuing to rise across many industries and services, it can be difficult to keep up with the continually rising cost of living. However, there are options out there to help you cut your bills and keep more of your hard-earned money in your pocket – especially right here at Twigby. One of the quickest and easiest ways is by ditching your cell phone carrier and opting in for customer-friendly prepaid cell phone plans. At Twigby, we not only provide prepaid cell phone plan options, but we let you build your own prepaid cell phone plan, giving you total control of your cell phone bill.
Continue reading “Prepaid Cell Phone Plans: Why You Should Consider Ditching Your Postpaid Plan”
Although the tides of cell phone ownership officially changed in 2013 when smartphones officially passed feature phones worldwide for the first time, the benefits of feature phones are still in demand for many cell phone shoppers. Additionally, we’ve found that many cell phone shoppers still ask themselves the question – Feature phone vs smartphone. Which is right for me?
Well, the good news is that Twigby has you covered. We provide affordable phone options for those looking for feature phones and those looking for smartphones. This post presents the benefits of each to help you make the decision that is best for your needs.
Continue reading “Feature Phone vs Smartphone. Which is the right choice?”
As part of our ongoing commitment to create the best possible experience for our customers, we’ve been hard at work developing our Twigby Self Care App for smartphones and tablets, making it even easier to login to your Twigby account and view your present and past bills, check out your current usage, and much more. Now, we are proud to say that the Twigby Self Care App is not only available for Android users in the Google Play Store, but also available for iPhone users on the App Store!
Continue reading “iPhone users rejoice! The Twigby Self Care App is now available on Apple’s App Store”
Since the inception of Twigby, we’ve always had the goal and desire to put our customers first. We do this not just in the ways in which we save our customers money but, also in the ways in which we can make the experience of being a Twigby customer the best it can possibly be. After all, your cell phone service is an ongoing experience, and its reliability must be in step with our daily lives.
To achieve this goal, we work tirelessly to ensure our systems are running at peak performance and that our customers are satisfied with their Twigby service. The results speak for themselves.
Continue reading “Here’s What a Strong Commitment to Customers Looks Like”