Let's see if your phone
works with our network

Let's see if your
phone works with
our network

Twigby works on unlocked compatible phones.
Enter your IMEI number below:

Having trouble finding your phone's IMEI number?

In phone settings

  • Android:  Go to Settings > More > About Device > Status - use IMEI
  • Alternate Android: Go to Settings > About > Device Info - use IMEI
  • iPhone: Go to Settings > General > About - scroll down to find IMEI

Check the box your phone originally came in

Many times, the phones list the IMEI on the side of a box with a sticker.

Under your phone's battery (if battery is removable)

  • Remove the battery and the IMEI number should be located inside the battery compartment.

Still having trouble? We can help!

Please use the chat link below. We'll do everything we can to help you figure this out.

You need a SIM card to receive 4G LTE data service. Each SIM card has a unique ICCID reference number. Our system may have prepopulated an ICCID which is based on the last known SIM card to be used with the phone; however, these can be changed so we need you to either confirm the ICCID or add one if it is not prepopulated. Here is how you find it...

On an Android there are two options:

  1. MENU Method
    • Press the menu button and select Settings
    • Scroll down and click on About
    • Click Phone Identity or About or Status depending on the model you are using
    • Your 19 or 20 digit SIM ID or ICCID should be listed
  2. SIM Card Extraction
    • Open the back of the phone and there will be a white card in a slot
    • To extract the card you may have to remove the battery
    • Generally you give it a push and it will pop out
    • Occasionally a tool or pin is located next to the tray if needed
    • Get your reading glasses and you will see a 19 or 20 digit ID number on the extracted card

Do not look on the side of the box because that only shows the original SIM card and may be outdated

On an iPhone there are two options:

  1. MENU Method
    • Tap Settings
    • Tap General
    • Tap About
    • Your ICCID should be listed
  2. SIM Card Extraction
    • The SIM tray on iPhones are outside around the edge
    • To open you may need a tool or push pin. A pin may have come with it but a paper clip will do
    • Generally you give it a push and it will eject
    • Occasionally a tool or pin is located next to the tray if needed
    • Get your reading glasses and you will see a 19 or 20 digit ID number on the extracted card

Do not look on the side of the box because that only shows the original SIM card and may be outdated

User

Twigby is the best contract-free value around, especially if you want to use your current phone and the online support is top notch.

— Lee from Kansas

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At Twigby, we believe that we have the most affordable plans out there. We’ve designed and tested our technology to exceed the national carriers in simplicity, quality and control. We’re so confident in our services, we back it with a 30 Day Satisfaction Guarantee.

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