Instantly see if your phone is compatible.

Having trouble finding your phone's MEID or IMEI number?

In phone settings

  • Android:  Go to Settings > More > About Device > Status - use MEID DEC or HEX
  • Alternate Android: Go to Settings > About > Device Info - use MEID DEC or HEX
  • iPhone: Go to Settings > General > About - scroll down to find MEID or IMEI (If using an IMEI number, you will need to drop the very last digit when entering the number above. The number should be a total of 14 digits long.)

Check the box your phone originally came in

Many times, the phones list the MEID or DEC or HEX on the side of a box with a sticker.

Under your phone's battery (if battery is removable)

  • Remove the battery and the MEID or IMEI number should be located inside the battery compartment.
  • It may also be labeled as DEC or HEX, you can use either one.

Still having trouble? We can help!

Please use the chat link below. We'll do everything we can to help you figure this out.

You need a SIM card to receive 4G LTE on Sprint’s network. Each SIM card has a unique ICCID reference number. Our system may have prepopulated an ICCID which is based on the last known SIM card to be used with the phone; however, these can be changed so we need you to either confirm the ICCID or add one if it is not prepopulated. Here is how you find it...

On an Android there are two options:

  1. MENU Method
    • Press the menu button and select Settings
    • Scroll down and click on About
    • Click Phone Identity or About or Status depending on the model you are using
    • Your 19 or 20 digit SIM ID or ICCID should be listed
  2. SIM Card Extraction
    • Open the back of the phone and there will be white card in a slot
    • To extract the card you may have to remove the battery
    • Generally you give it a push and it will pop out
    • Occasionally a tool or pin is located next to the tray if needed
    • Get your reading glasses and you will see a 19 or 20 digit ID number on the extracted card

Do not look on the side of the box because that only shows the original SIM card and may be outdated

On an iPhone there are two options:

  1. MENU Method
    • Tap Settings
    • Tap General
    • Tap About
    • Your ICCID should be listed
  2. SIM Card Extraction
    • The SIM tray on iPhones are outside around the edge
    • To open you may need a tool or push pin. A pin may have come with it but a paper clip will do
    • Generally you give it a push and it will eject
    • Occasionally a tool or pin is located next to the tray if needed
    • Get your reading glasses and you will see a 19 or 20 digit ID number on the extracted card

Do not look on the side of the box because that only shows the original SIM card and may be outdated