There are some things in life you can’t control such as the weather or how much traffic you’ll hit on your way home from work. Your cell phone plan shouldn’t be another item on that list. However, many cell phone service providers would rather make it difficult for you to make changes in an effort to limit your ability to spend less. With Twigby, you have the ability to change and customize your plan how and when you’d like it to best suit your needs. We give you the tools to change your plan, turn off your voicemail, or even add a new line to your account among many other tasks. Managing your wireless phone account has never been easier! The best part is that you can do this at any time through our online Self Care portal or our Self Care smartphone app.
It’s quickly becoming a problem of modern life: you run out of data near the end of your billing cycle. If you upgrade next month, you’ll get locked into paying for more than you need each month. So, what do you do? Many people choose to go over their data allotment and pay the overage charge “just this once.” This will never be the case with Twigby! Not only do we not lock you into a contract, we also don’t force you to accept overage charges. This is done by providing you with the option to turn on our free overage protection! You might be wondering how that helps if you’re still running out of data each month. Read on for tips about how to get the most out of your smartphone data plan.
Shopping for a new phone can be a daunting task that leaves many cell phone users feeling defeated, ready to give up, and willing just keep their old phone. There are so many factors to consider. Smartphone or feature phone? iPhone or Android? QWERTY keyboard or touchpad? Or there are also phones with no keys at all—just the touchscreen. You also consider the size of the screen, desired camera resolution…the list goes on and on. One of the most important questions many people don’t know to ask themselves is, “Should I consider certified pre-owned phones?”
At Twigby, we tend to do things differently. Not because we go out of our way to be different, but because we’ve been built on the idea that there are many missing pieces in making cell phone service the best it can be. And, we want to include these pieces to make our cell phone service as customer-friendly and intuitive as possible. That’s why we offer no contract cell phone plans with absolutely free overage protection, giving our customers more peace of mind knowing that they have the option to never be charged more than their initial plan selection. Surprises can be great, but surprises on your cell phone bill-not so much. Read on to see how Twigby is eliminating overage charges.
As part of our ongoing commitment to create the best possible experience for our customers, we’ve been hard at work developing our Twigby Self Care App for smartphones and tablets, making it even easier to login to your Twigby account and view your present and past bills, check out your current usage, and much more. Now, we are proud to say that the Twigby Self Care App is not only available for Android users in the Google Play Store, but also available for iPhone users on the App Store!
With so many options of cell phone service for tweens, there are a few things that you should really consider. Since many of us at Twigby are parents ourselves, we know the worries that arise when making this decision. After all, you’re giving your tween a whole new way to connect with the world! But, we also know the reasons why many parents allow their tween to have a cell phone. Below is a list of what you should consider when making this important decision.