Introducing New Features at Twigby

Here at Twigby, we continuously strive to enhance our customers’ experience while using our service. That is why we are happy to have added both SPAM Filter and Caller ID with Name to our features lineup. With these features, you now have more control over unknown callers, stopping spam calls, and who can see your name and number when you call. You no longer have to go out of your way to download an additional app that takes up storage on your phone to stop unwanted calls and texts. These features are readily available for you to turn on in your Account Settings. Keep reading to learn more about these features and how to use them.

What is Caller ID with Name?

Caller ID with Name comes with SPAM Filter included for just $2.75/month. Caller ID with Name lets you put a name to unknown callers. Regardless of whether a number is in your contacts list, with Caller ID with Name you will be able to see the full name, city, and phone number for any call.

To add this feature to your line, simply follow the steps below.

  1. Log into your Twigby account
  2. Go to “ACCOUNT SETTINGS”. If you do not see it, tap on the orange menu icon  . Then you will be able to choose “ACCOUNT SETTINGS”
  3. Scroll down to “LINE SETTINGS” and select the desired line from the drop-down menu (if you have multiple lines)
  4. Click on “Caller ID Name”
  5. Read the disclaimer and click “ADD TO CART” to confirm adding the enhanced feature

What is SPAM Filter?

With SPAM Filter, saying goodbye to unwanted calls has never been easier. When using this feature, you will receive real-time alerts as calls come in that help you detect and avoid spam callers. From there, you can flag a number as spam or not which helps put you more in control of any incoming calls.

To add this feature to your line, follow the instructions below.

  1. Log into your Twigby account
  2. Go to “ACCOUNT SETTINGS”. If you do not see it, tap on the orange menu icon . Then you will be able to choose “ACCOUNT SETTINGS”
  3. Scroll down to “LINE SETTINGS” and select the desired line from the drop-down menu (if you have multiple lines)
  4. Click on “SPAM Filter”
  5. Read the disclaimer and click “ADD TO CART” to confirm adding the enhanced feature

SPAM Filter is included for free with our enhanced Caller ID with Name feature, or if you just want to take advantage of the standalone SPAM Filter it is only $1/month.

Block Your Caller ID

Customers can now protect their name and number when making outgoing calls by blocking their caller ID. Outgoing Caller ID is how people recognize that it is you calling them. If you wish to block this feature so your phone number is not displayed to the person you are calling, simply follow the steps below. This feature is free to use and can be turned on or off at any time.

  1. Log into your Twigby account
  2. Go to “ACCOUNT SETTINGS”. If you do not see it, tap on the orange menu icon . Then you will be able to choose “ACCOUNT SETTINGS”
  3. Scroll down to “LINE SETTINGS” and select the desired line from the drop-down menu (if you have multiple lines)
  4. Click on “Caller ID Block”
  5. Read the disclaimer and click “YES” or “NO” to confirm your selection

Have Any Questions?

If you have any questions about these features, you can chat with a Twigby live agent for further assistance by clicking here. Our support team is top notch and will get you up and running in no time!Photos displayed on phones of people smiling

SPAM Filter and Caller ID with Name is easy to set up, affordable, and will enhance your day-to-day experience on your phone. So, what are you waiting for? Start using these amazing features today, and if you aren’t already a Twigby customer, now is the time to switch!